Facts for a Custody Question
Parents and family-law attorneys call when a court order and the week do not match: missed exchanges, a child who is not sleeping at the address in the order, a new adult in the home, or a concern about supervision, driving, or substance use during parenting time. The job is to record what can be observed lawfully, not to score who is the better parent.
If a child is in immediate danger, call 911. A private investigator is not the police and is not a substitute for an emergency response. We also do not interview the child, interfere with a pickup, or enter a home, a school, or other private property without permission.
Most of the custody matters we take are in Southern Indiana: New Albany, Jeffersonville, Clarksville, Corydon, Floyds Knobs, and the smaller towns around our Greenville base. A common pattern is a parent who moved across the river or into the next county after a separation, which changes where exchanges happen and who is around the child during the week. We start by mapping the order against the actual addresses, school, and schedule, so the hours we work are the hours that answer your question.
Many Indiana orders follow the Indiana Parenting Time Guidelines. We compare the order you actually have with the routine we can document. The court decides custody. Read our guide on what evidence Indiana custody cases tend to use.
Parenting-Time Observation
Discreet observation of exchanges, school runs, and the hours the order actually covers, from places the public is allowed to be.
People Around the Child
Identifying adults who are regularly with the child during parenting time, then checking public records when the purpose allows.
Safety Concerns You Can Name
Supervision, car-seat and driving conduct visible from a public place, and whether the child is left with someone the order does not allow.
A Report for Counsel
A dated written report, with photographs or video when they were lawfully taken, that you and your attorney can use.
How a Custody Investigation Is Scoped
Step 1
Free consultation
We ask who the child is, what the order or the lawyer's question says, which addresses matter, and what would actually change the case. If a lawyer is already on the matter, we prefer the scope to come through that lawyer.
Step 2
The order and the week
We list the addresses, the exchange times, and the specific claim: who provides the handoff, where the child sleeps on school nights, or who else is in the home. A Saturday exchange is a different assignment from a week of overnights.
Step 3
Lawful observation in Indiana
Fieldwork is in Indiana, where our license applies. We watch from public places. We do not trespass, place a tracker on a vehicle you do not have a right to track, or record a private conversation.
Step 4
Report, including quiet days
You receive a written report of what was seen and what was not seen. Hours with nothing relevant are part of the record. Your attorney decides what to file.
What You Receive
A written report tied to dates, times, and addresses: who was present, what the child's routine was during the window we worked, and how that compares with the order or the question your attorney asked. Photographs and video are included when they were taken lawfully. Leads that did not pan out are listed so the file shows what was already checked.
We can also run a background check on an adult who is regularly around the child, when there is a lawful purpose. That work is described on our background checks page. We do not present a database printout as a finding about parenting.
What's Legal in Indiana
Private investigator firms in Indiana are licensed under Indiana Code IC 25-30 by the Private Investigator and Security Guard Licensing Board. Our license is PI22500020, and you can confirm it on the Indiana license search. Indiana custody orders are built around the best interests of the child. IC 31-17-2-8 tells the court to weigh factors such as the child's adjustment to home, school, and community, and evidence of a pattern of domestic or family violence. We supply observations and lawful records. We do not tell the court what the order should be.
We do not hack phones or accounts, and we do not place a tracking device on a vehicle without a lawful right to do so. Indiana makes unauthorized tracking a crime under IC 35-46-8.5-1. Evidence taken by breaking those rules can hurt the case it was meant to help. If an address is outside Indiana, we say so before any fieldwork is planned there.
Who It's For
Parents with a specific, describable concern about parenting time, and family-law attorneys who need a factual record for a custody or parenting-time question in Indiana. Hidden-asset questions in the same divorce belong on divorce asset investigations. Locating a missing child is a different assignment and belongs on missing persons.
See every town we list for Child Custody Investigations
Related services: Divorce asset searches · Attorney services · Background checks · Missing persons and locates · Nanny camera installation
Service areas: Greenville · New Albany · Jeffersonville · Clarksville · Corydon · Floyds Knobs · Private investigator in Southern Indiana · All service areas
Frequently Asked Questions
Can you prove the other parent is unfit?
No. We document what was observed and what lawful records show. A judge decides fitness and custody. A dramatic story is not a finding, and a day when nothing relevant happened is reported that way.
Will you talk to my child?
No. We do not interview children to build a custody case, and we do not coach a parent on what to say. Observations are of the routine, from lawful vantage points.
Should my attorney hire you, or can I?
Either can call. If a lawyer is already on the case, we prefer the scope to come through that lawyer so the work matches what the court is being asked to decide.
Do you handle custody cases in Floyd, Clark, and Harrison counties?
Yes. Most of our custody work is in Southern Indiana, including New Albany, Jeffersonville, Clarksville, Corydon, and the towns around our Greenville base. Knowing how exchanges usually work in those communities, from school pickup lines to the parking lots parents use for handoffs, helps us plan observation that stays lawful and unnoticed.
Can you help if the other parent lives in Louisville?
Often, yes. Many Southern Indiana families have one parent on each side of the river. We can document exchanges and parenting time that happen at Indiana addresses and research public records anywhere. We hold only an Indiana license, so if the facts that matter are at a Kentucky address, we explain the options during the free consultation before any fieldwork is planned.
Can a guardian ad litem or custody evaluator use your report?
Your attorney decides who sees the report. When a guardian ad litem or evaluator is involved, a dated, factual record of what was observed, including days when nothing relevant happened, is usually more useful to them than a summary of opinions.
What if I think my child is in danger tonight?
Call 911 or your local police. A private investigator is the wrong first call when someone may be hurt. After the emergency is handled, we can talk about a lawful record for the case.
Disclaimer: Cheshire Investigation Agency is not a law firm and does not provide legal advice, legal opinions, or representation. Custody and parenting-time decisions are made by the court. If a child is in immediate danger, call 911.
Talk Through the Custody Question
Bring the order if you have it, the addresses that matter, and the specific concern. Start with a free consultation. We'll give you a quote on that call once we understand what you need.
Cheshire Investigation Agency is licensed in Indiana (Private Investigator License #PI22500020), headquartered in Greenville, Indiana (Floyd County), and a member of INspi and NCISS. Call (812) 364-1466.
