Service Area

Investigative Services in New Albany, IN

From corporate fraud to personal matters like infidelity and child custody, Cheshire Investigation Agency provides discreet and highly professional services in the New Albany area.

A private investigator who works New Albany every week

New Albany is the county seat of Floyd County and the place most of our Southern Indiana cases eventually touch. Court files are kept here, many of the attorneys who refer work to us practice here, and a large share of the people we are asked to locate, observe, or serve live or work between the riverfront and the Knobs. Cheshire Investigation Agency is family owned and based in Greenville, a short drive up US 150, so New Albany is home ground for us rather than a distant service area.

We are licensed by the State of Indiana under private investigator license PI22500020, and we are members of INspi and NCISS. Every case starts with a free consultation, and we give you a quote during that call once we understand what you need.

Knowing the ground matters for surveillance

Good surveillance in New Albany depends on local detail. Downtown and the Mansion Row historic district have narrow streets and limited parking, so a parked vehicle is noticed quickly. Grant Line Road carries steady traffic past Indiana University Southeast and the shopping centers near Interstate 265. State Street and Charlestown Road connect neighborhoods to the north side, and Interstate 64 and the Sherman Minton Bridge put a subject in west Louisville within minutes.

We plan around those patterns before the first hour is billed: where a subject can be observed lawfully from a public place, which routes they are likely to take, and when a second investigator is worth the cost. If a subject crosses into Kentucky, we tell you what that means for the assignment instead of quietly following them across the river.

Child custody and family matters in Floyd County

Custody and parenting time disputes in New Albany are heard in the Floyd County courts. Indiana judges decide custody based on the best interests of the child, and the factors in the Indiana custody statute include the child’s adjustment to home, school, and community and the mental and physical health of everyone involved. That is why documented facts carry weight, and opinions do not.

For child custody investigations we document what can be observed and verified: whether parenting time exchanges happen as ordered, who is actually caring for the child, and conditions that bear on safety. We work with your family law attorney when you have one, keep notes and video in a form that can be shared with counsel, and are prepared to explain our findings plainly if called to testify.

Work for New Albany attorneys, insurers, and businesses

Much of our New Albany work comes from professionals. Attorneys use us for witness location, process serving, and background research before depositions. Insurers and employers use us for workers compensation and insurance claim surveillance, where the question is simply whether a claimed limitation matches observable activity. Local businesses ask for background checks and help with internal theft or fraud.

Records research such as skip tracing, asset searches, and nationwide background checks is done from our Indiana office with a permissible purpose under the federal Fair Credit Reporting Act. Fieldwork in New Albany and the rest of Floyd, Clark, and Harrison counties is handled by our own investigators.

How to start

Call (812) 364-1466 or use our confidential intake form. Tell us what happened in your own words, what you need to know, and whether an attorney represents you. We will tell you honestly whether an investigator can help, what the first step should be, and what it will cost before any work begins. For nearby areas, see our Southern Indiana hub, Jeffersonville, Clarksville, and Floyds Knobs.

New Albany Private Investigator FAQ

Do you have an office in New Albany?

We are based in Greenville in Floyd County, a short drive from downtown New Albany. We meet clients by appointment at a location that suits the case, and most first conversations happen by phone.

Is a private investigator legal to hire for a custody case in Indiana?

Yes. A licensed Indiana investigator can lawfully observe and document activity in public places and research public records. Our license is Indiana PI22500020. We do not trespass, hack accounts, or place trackers on vehicles we have no right to track.

Will my findings hold up in Floyd County court?

Whether evidence is admitted is up to the judge. We give you dated, factual reports and video that your attorney can review, and we can testify about what we observed.

Can you follow someone into Louisville?

We hold only an Indiana license and do not claim a Kentucky license. If an assignment may need fieldwork in Kentucky, we explain the options during the free consultation before anything starts.

How much does a private investigator cost in New Albany?

It depends on the type of case and how much field time it needs. Every case starts with a free consultation, and we give you a quote during that call.

Call (812) 364-1466 · Request a free consultation

Select a Service

See every town we list for each service