Defend Your Business
Some ADA accessibility lawsuits are filed in volume against small businesses in the hope of a quick settlement. If you have been served with a suspicious claim, we investigate the plaintiff's filing history, their claimed limitations, and the facts of the alleged visit, and give your defense attorney the evidence to evaluate it.
Many accessibility complaints point to real barriers that should be fixed, and we say so when that is what we find. Our role is to establish what actually happened, not to discourage legitimate claims.
Physical Surveillance
Discreet, lawful observation in Indiana public places to document activity relevant to the claimed limitations.
Litigation Backgrounds
Researching the plaintiff's and firm's filing history to identify patterns of repeat ADA lawsuits.
Defense Evidence
Organized video, photos, and documents your defense attorney can use to evaluate and respond to the claim.
How We Handle an ADA Claim Investigation
Step 1
Free consultation with counsel
We review the complaint with you and your attorney, note the alleged dates and barriers, and agree on a scope.
Step 2
Filing history research
From Indiana we search federal and state court records for other suits by the same plaintiff or firm and summarize the patterns.
Step 3
Site and visit facts
We document the conditions at your property and gather any available evidence of the alleged visit, such as receipts, video, and witnesses.
Step 4
Lawful observation
Where counsel requests it, we observe the plaintiff in Indiana public places and report exactly what was and was not seen.
What You Receive
A written report for your defense attorney with the plaintiff's litigation history, site photos and measurements of the cited conditions, any surveillance findings with timestamped media, and a candid note on any barriers we observed that may need attention.
What's Legal in Indiana
Title III of the ADA requires public accommodations to remove barriers where readily achievable; the U.S. Department of Justice explains the rules at ADA.gov. Private investigator firms in Indiana are licensed under Indiana Code IC 25-30 by the Private Investigator and Security Guard Licensing Board. Our license is PI22500020, and you can confirm it on the Indiana license search.
Surveillance is done only from public places or where we are lawfully present, with no trespassing, harassment, or contact with a represented plaintiff. Retaliating against someone for asserting ADA rights is itself prohibited, so every assignment runs through your defense attorney.
Who It's For
Restaurant, retail, hotel, and other small business owners served with ADA accessibility lawsuits or demand letters, their insurers, and defense attorneys.
See every town we list for ADA Compliance
Related services: Attorney services · Surveillance for attorneys and insurance claims · Business surveillance · Background checks
Service areas: New Albany · Jeffersonville · Bloomington · Columbus · Indianapolis · Evansville · Private investigator in Southern Indiana · All service areas
Frequently Asked Questions
Is it legal to investigate an ADA plaintiff?
Yes, when it is done lawfully and through your defense attorney: public records research and observation from public places. We do not harass, trespass, or contact a represented party.
Can you get an ADA lawsuit dismissed?
No investigator can promise that. We provide facts and evidence; your attorney decides how to use them, and the court decides the case.
Should I fix the cited barriers anyway?
Often, yes. Removing barriers where readily achievable is required and can help your position. Your attorney can advise you on timing.
Do you work on ADA claims outside Indiana?
Litigation history research can be done from our Indiana office for any jurisdiction. Site visits and surveillance happen in Indiana.
Get Help Today
Send us the complaint or demand letter and your attorney's contact information. Start with a free consultation. We'll give you a quote on that call once we understand what you need.
Cheshire Investigation Agency is licensed in Indiana (Private Investigator License #PI22500020), headquartered in Greenville, Indiana (Floyd County), and a member of INspi and NCISS. Call (812) 364-1466.